Pros: Nice display,good speaker, light.
Cons: Hard keys,no app shutdown,glitchy
The bottom line: This phone doesn't cut if for business. Glitchy software, poor key design & app management and no voice calling. Not a serious contender to the Blackberry or Treo.
My friend is an assistant manager at a Telus mobility store and he suggested that I get this phone over the new Treo. He tells me that the new Treo is buggy as heck, so I went for the Moto Q. Now I wish I went for the Treo.

I am starting a new job as a mortgage broker and have been in insurance sales for the past three years. Being on the go alot and meeting clients all the time, the things I value in a phone are first and foremost, a good scheduler and second of all a phone with good call reception. I don't need frills like a mp3 player or high pixel camera. All I care about is being able to store schedule and contact info in the most efficient and easiest way possible. Sadly, after owning this phone for a week now, I have to say that this phone does not excel in either of the two areas that I look for in a phone.

Here the bad things about this phone:

1. Finnicky, erratic, hard to press buttons. The buttons are designed very poorly. First of all they are hard to press. Second of all if you type too quickly, other characters will appear. For instance, say I were to type the word 'built'. After typing the letters 'i' then 'l' in quick sequence, an 'e' which isn't remotely even close to the 'i' or the 'l', would pop up for some reason. The two flat miscellaneous buttons just below the screen are the most annoying and hardest of the buttons to press.

2. Scheduler will not automatically switch to numeric format in NUMBER ONLY field. When you are creating an appointment in the scheduler and you get to the date, you have to manually press ALT go into numeric mode. Completely idiotic. Why does it not switch automatically? It will only accept numbers anyways. Even if you try it makes that annoying beeping sound. Another dumb thing about the scheduler is that it won't allow you to schedule recurring appointment for a set period. I will be attending a Korean class every Saturday from mid January to mid March for 12 weeks. It won't allow me to schedule the recurring appointment for JUST those 12 weeks. It will just set to recur INDEFINITELY, for ETERNITY.

3. Average call quality. My friend told me this phone has great reception, but it is only average. All calls sound muffled. He tells me it still sounds better than the new Treo which apparently echoes a lot. Frankly, my old Kyocera blade phone had WAY better reception. I think the middling sound quality is due to the lack of an antenna.

4. Applications cannot be shut down. Another dumb thing about this phone is that you cannot shut down an application once you launch it. It will keep on running in the background, sapping your resources and slowing everything down. The only way to shut it down is to annoyingly go into the task manager than shut it down. Completely moronic.

I can bet that you 95% of all Moto Q users aren't aware of this. Here is an example. Say you were to go surf the internet and check your e-mail, then say go into your scheduler and setup an appointment, then say go and then listen to some mp3s and then say play a game. Until you shut everything down in task manager, all those apps are running in the background slowing everything down. It doesn't surprise me considering it's running on a Microshaft OS. How hard is to create an 'exit' or 'shut down' function into each application? Can you imagine on your home pc, having to go CTRL+ALT+DEL to go into the task manager everytime to shutdown an application? Absolutely retarded.

5. No voice calling. Not that I use this feature much, but my friend pointed this out to me. A lot of business/sales people need this feature.

6. Design of the handset itself. It doesn't feel good in your hands. It's too thin. Sure the Treo is heavier, but it feels nice and full in your hand.

Good points:

1. Nice display.

2. Good speaker. There are even individual adjustments for surround sound, bass and clarity.

3. Lighter than a Treo.

4. Should be sturdy. Motorola makes tough phones.

5. Standard accessories. This phone comes with a belt clip and two batteries. Not too bad.

I have to say that I have never owned a Treo or a Blackberry, so I can't comment how they stack up to the Moto Q. All in all, this phone is decent and I will probably keep it, but they really need to come up with a software update to get address unwanted keystrokes, non detection of numeric only fields and the inability to shut down applications within the application itself.

Being Motorola's first foray into the PDA arena, people are expecting a lot out of this phone. As a salesman, I grade this phone a C. This phone need works. Nobody wants the moto q. That is why wireless carriers are blowing them out even though it has only been out a few months.